Losing freelance writing clients is a real drag, especially when you're depending on them to make ends meet. It can be disheartening and might make you feel like it was something you did… like a sad breakup. But often, it has nothing to do with you.
Yes, losing clients really sucks. But as a freelancer, you'll have to learn to accept that every once in a while, it's inevitable. Things happen, clients change their plans or have their own unforeseen issues and need to pause or stop working with you.
While this kind of thing happens all the time and while there's not much you can do about it, it's still good to know what to do when you lose freelance writing clients.
Depending on the reasons your client offers for choosing to part ways or put projects on hold, you might be tempted to take somewhat drastic measures to try and keep them.
- Maybe you offer to drop your rate. (Hopefully just temporarily…)
- Maybe you offer a new service to take on more work than what you initially signed up for that may or may not really fall into your “wheelhouse” or what you want to be doing. (For example, maybe instead of just writing content, you offer to start planning, organizing, or publishing it.)
- Maybe you beg them to stay. (Don't do this… It's not a great look.)
There are several things you might do. And while I don't want to tell you to never, ever do these sorts of things, that's a decision you have to make for yourself.
But what I can tell you is that assuming a client will leave or pause for a while is a good mindset to have. Because it will happen. Someday. For some reason.
In light of that, here are 4 things you can do to be prepared for the worst – losing a client you were depending on.
1. When you lose freelance writing clients, it's important to stay consistent in marketing yourself.
When you first start your freelance writing business, you should be telling er'ybody! This is not the time to be shy and only tell your mom. Someone you know might know someone that needs a writer. And you could be that writer!
So don't stop consistently hollering about your business. When you're consistent, you will never feel like you're scrambling. But when you only post or remind your circle that you're a freelancer when you need work, you risk appearing desperate.
Instead, post a few times a week about your services and business on your social channels. (Or, if you're feeling really brave, make new profiles for your biz. 😉) LinkedIn and Facebook (no, really!) are great places to post about your expertise and services.
Consider sending some emails to former bosses, colleagues, previous clients, or other professional contacts you have that might help you reach more potential people.
This is a great opportunity to market your services as “exclusive” and show that you don't work with just anyone. Don't be afraid to share that you just had a client spot open up and you're talking with businesses who need help. Make the most of what you've got.
2. Reach out to competitors or similarly-niched businesses and pitch your services to fill your client vacancies.
Now, I say this with a small caveat: Be sure you're not breaking any contractual agreements on this. If your contract specifically states that you will not work with known competitors of your client within a specific time window, do not do this. You could get into big legal trouble.
But if there are no such specifics in your contract, reach out! Give this a try.
Be careful about how you approach these potential clients. You shouldn't mention your client by name, but rather that you have extensive experience writing for that particular niche.
Ask your previous clients for permission to use links for content you wrote as part of your portfolio. Send those links to the client you're pitching.
3. Keep working on your own portfolio with your newfound extra time.
If you enjoy writing for your previous client's niche, keep doing it. Build a strong portfolio of example content you can publish on your own blog or other public profile.
If there are other niches you want to break into, now is a great time to write some examples. This will not only strengthen your writing (more practice = more experience) but give you solid evidence of your ability when you apply for future gigs.
If you're feeling really brave, start pitching your ideas to publications that might publish them. You'll not only have a more prestigious place showing evidence of your work, but you'll get an actual byline and may even get paid!
4. Scour entrepreneur-centric Facebook groups, freelance writing job boards, and LinkedIn for writing opportunities.
If you've been hanging out with me for long, you know that I share a few freelance writing opportunities every week in my newsletters. They come from all over the place and are for writers with varying levels of experience.
Now that you have some idea of where to look for writing gigs, get your search party hat on. Don't sit on your hards! Start looking for opportunities that fit your experience and pay a reasonable rate. Remember that you can also send cold pitches to potential clients you think you’d like to work with, too.
Losing a client might feel terrible in the moment, but it's certainly not the end of the world. There is so much work out there and there are clients who are looking for someone just like you. When you lose a freelance writing client, don't wallow in sorrow for long. Jump back on the horse, get out there, and find a new (and maybe better 😉) client.
